Why do I need to be online for playing?
What are the technical requirements for my android device?
The minimum requirements for your android device are as follows:
- 2,0 GB RAM
- Android OS 4.0.3. or newer
- Resolution of 800 x 480
- 250 MB free memory
Unfortunately we cannot guarantee that the minimum requirements will be enough to play the game without any problems. A modified operating system might lead to your game running unstable on your phone.
iOS – my game crashes!
Try as follows to solve this problem:
-
Make sure you got the latest version of your iOS operating system installed.
- Open up “instrument settings” > “general” > “software updates”
-
Check the memory capacity of your device.
- Open up “Settings” > “Info” to check the memory capacity. You can get free memory by deleting unused Apps, photos and videos.
- Empty the RAM by shutting down unnecessarily running apps.
- Shutdown all apps and restart your device. The RAM will be cleared doing this.
- Important: If your device is a Jailbreak Device, we cannot guarantee our game will function as planned on it.
Is this game free to play?
Can I unlock coins by playing as well?
I did not receive my coins!
Normally, Coins will be credited to you right away. Sometimes it takes a little longer. Sometimes your device needs a new connection to the server. Shutdown the game and login again. From time to time that speeds up the process.
If you did not receive coins you bought more than 24 hours ago, please contact iTunes, the Google Play store or the Amazon support. Since all payments for our game are made with the provider directly, we cannot help you personally .
Am I able to buy coins from extern providers?
Data Protection & Term and Conditions
Imprint
Imprint
seal Media GmbH | Fleethörn 7 | 24103 Kiel, Germany
Executive Board: Boris Zander & Timo Lembcke
Fon: +49 431 800 892 0 (no game support!) Fax: +49 431 800 892 15
HRB 7353 KI Local Court Kiel St.Nr.: 19 295 27493
VAT.-ID: DE 24 156 2140
Terms & Conditions & Data Protection:
Terms & Conditions | Data Protection
Data Protection Officer:
Dr. Christian Wolff compolicy GmbH An den Eichen 15 24248 Mönkeberg info@compolicy.de
Youth Protection Officer:
Rechtsanwalt Dr. Andreas Lober BEITEN BURKHARDT Rechtsanwaltsgesellschaft mbH Mainzer Landstraße 36 60325 Frankfurt am Main jugendschutzbeauftragter@sealmedia.de
Notice of Liability:
Despite careful control we cannot assume any liability for the content of the linked pages. The operators of these pages are responsible for their content.